{"id":45,"date":"2018-08-13T14:58:22","date_gmt":"2018-08-13T14:58:22","guid":{"rendered":"https:\/\/demo.wpjobopenings.com\/?post_type=awsm_job_openings&amp;p=45"},"modified":"2018-08-13T14:58:22","modified_gmt":"2018-08-13T14:58:22","slug":"it-help-desk-technician","status":"publish","type":"awsm_job_openings","link":"https:\/\/wwc.com.et\/am\/jobs\/it-help-desk-technician\/","title":{"rendered":"IT Help Desk Technician"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Job brief<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We are looking for a competent&nbsp;<strong>Help desk technician<\/strong>&nbsp;to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The goal is to create value for clients that will help preserve the company\u2019s reputation and business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Requirements<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Proven experience as a&nbsp;<strong>help desk technician<\/strong>&nbsp;or other customer support role<\/li><li>Tech savvy with working knowledge of office automation products, databases and remote control<\/li><li>Good understanding of computer systems, mobile devices and other tech products<\/li><li>Ability to diagnose and resolve basic technical issues<\/li><li>Proficiency in English<\/li><li>Excellent communication skills<\/li><li>Customer-oriented and cool-tempered<\/li><li>BSc\/BA in IT, Computer Science or relevant field<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job brief We are looking for a competent&nbsp;Help desk technician&nbsp;to provide fast and useful technical assistance on computer systems. You [&hellip;]<\/p>\n","protected":false},"author":1,"template":"","meta":{"_eb_attr":"","rank_math_lock_modified_date":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-45","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-category-customer-support","job-type-full-time","job-location-bangalore","job-location-france"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"am","enabled_languages":["en","am"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"am":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/wwc.com.et\/am\/wp-json\/wp\/v2\/awsm_job_openings\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wwc.com.et\/am\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/wwc.com.et\/am\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/wwc.com.et\/am\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/wwc.com.et\/am\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}